After my last post I lodged a formal complaint via email with Optus. They are supposed to answer within so many hour, 72 I think, but they haven’t. However I must say there has been quite an improvement. I rarely get a drop out at the moment and the speed is much better. I can watch You Tube again! (As an aside isn’t HD on You Tube a great improvement?).
I’m still a little peeved that I haven’t received a formal reply but as long as the system is working I can’t be too upset.
Techodyssey 